Town of Norfolk

Job Title: Assistant Assessor

Salary: Negotiable

Hours: 8-10 hours per week

Application Deadline: Open until Filled


Job Purpose

This position performs responsible clerical, technical, administrative and customer service work supporting the assessment of taxable property.  This work requires attention to detail, ability to work with numbers and involves considerable interaction with the public.  Services the Town in a customer-oriented manner that helps promote a positive, professional image for the Town government.

Supervision Received

Works under the supervision of the Assessor

Essential Job Functions

  • Perform clerical administrative work including answering phone, answering e-mails, customer service for heavy office flow. Observes strict confidentiality in maintain files and records
  • Provides technical and office administrative assistance to the Assessor. Organizes and performs work related to the collection and processing of information to assist in the establishment of the town Grand List and related taxable property information
  • Inputs real estate, personal property, motor vehicle and related property information into an automated assessment record system
  • Reviews deeds and other instruments of conveyance to insure conformance to Assessor’s records
  • Provides information to the public regarding all available tax exemptions and abatement programs, including those for veterans, elderly, handicapped, manufacturers and low-income residents. Assists the public in completing applications
  • Assume delegated responsibilities in the absence of the Assessor
  • Assists the Assessor with the coordination of Assessment Appeal matters with the Board of Assessment Appeals
  • Assist the Assessor in completion of State reports as mandated by the Office of Policy and Management
  • Perform interior and exterior field inspections of various properties. Must be able to make sketches and take measurements of buildings and transfer the information to the CAMA system.
  • Must be able to use a camera to photograph real estate buildings, property, and land
  • Maintain positive working relationships with school officials, community groups, and the public regarding program offerings and coordination of services; promptly and cordially respond to citizen inquires, feedback, and complaints about services and facilities
  • Attend seminars and conferences to remain current on developments in relevant fields
  • Perform other related work as assigned

Minimum Qualifications, Education and Experience

  • High school diploma or the equivalent, college degree or related experience
  • (4) years’ experience in moderately complex office work requiring computer literacy
  • Working knowledge of property tax practices and procedures, or an equivalent combination of education and experience

Special Requirements

  • Must have or be able to successfully complete CCMA Classes 1A & 1B within two (2) years of appointment.
  • Must be able to perform property and building inspections
  • Valid, active Motor Vehicle Operator’s license required 

Knowledge, Skills and Abilities

  • Knowledge of and strong skills in standard clerical functions, organization, including data entry
  • Quality customer service
  • Considerable ability to express oneself clearly and concisely, both orally and in writing
  • Strong interpersonal skills to establish and maintain effective working relationships with coworkers, associates, other departments, agencies, and the public
  • Work efficiently and effectively during high volume times with multiple interruptions
  • Strong mathematic skills and experience with and aptitude for utilizing data processing technology as it applies to a municipal assessment operations and daily office functions
  • Familiarity with CT State Statutes, real estate practices and building terminology is a plus


Barbara Gomez, Administrative Assistant
Town of Norfolk
(860) 542-5829