Town of Bolton

Job Title: Assessment & Collection Assistant

Salary: $24.03/hour

Hours: M, W, TH (8:30 - 4:00), T (8:30 - 6:30), F (8:30 - 1:00)

Application Deadline: Friday, September 24, 2021 10:00 am


Applications are being accepted for the position of Assessment & Collection Assistant for the Town of Bolton.  This is a full time position.  Closing is Friday, September 24, 2021 at 10:00 a.m.


Provides clerical, technical, and office administrative assistance to the Town Assessor and Tax
Collector. Performs work in a manner consistent with the town’s service excellence expectations.


  • Maintains and updates Grand List by entering, updating, and retrieving property information and related data in a computerized information system.
  • Receives real estate, personal property, motor vehicle, and related property information.
  • Determines property ownership from deeds and transfers ownership on assessment records.
  • Reviews computer printouts for accuracy.
  • Coordinates information with other town departments to ensure uniformity of information and procedures.
  • Provides assessment and exemption information to the general public.
  • Assists the public in understanding maps and assessment records.
  • Makes copies of maps and records and collects fees as needed.
  • Assists elderly citizens and other members of the public in filing for tax exemptions.
  • Processes various exemptions, motor vehicle adjustments, credits, and abatements.
  • Enters information into administrative database and creates correspondence, reports, and other typed documents as directed and required.
  • Prepares legally-required assessment notices and announcements.
  • Observes strict confidentiality in maintaining restricted records and files.
  • Assists Tax Collector with billing, collecting, and crediting of taxes, including inquiries.
  • Assists with the Tax Collector’s financial reports and banking deposits as needed; also assists with balancing ledger sheets and rate books for the Tax Department.


  • Composes routine letters or reports for review and signature of Assessor or supervisor.
  • Participates in meetings, seminars, and training sessions; may serve as a member of various employee committees; serves on working groups as assigned by supervisors.
  • Assists in the training and management of seasonal staff as needed
  • Provides additional support for special functions and performs related work as required.

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; exhibits sounds and accurate judgement.
  • Interpersonal Skills – is respectful with the ability to establish effective working relationships with staff, community, organizations, governmental agencies, and the
  • Ability to express new ideas effectively in oral and written forms and has the ability to be innovative and receptive to new ideas. Listens to others without interrupting.
  • Shows respect and sensitivity for cultural differences.
  • Public Relations – responds promptly to the public’s needs; responds to request for service and assistance with tact, fairness, respect, and sensitivity; upholds commitments.
  • Organizational Support – follows policies and procedures; completes administrative tasks correctly and on-time; supports organization’s goals and values; is an effective team player.
  • Punctuality – is consistently at work and on-time; ensures work responsibilities are covered when absent; arrives and meetings and appointments on-time.
  • Quality Management – demonstrates accuracy and thoroughness in all work.
  • Productive – meets organization productivity standards; completes work in timely manner and uses time efficiently.

Education and Experience

  • High school diploma or equivalent with three years of increasingly responsible experience in office administrative work; or
  • High school diploma or equivalent with one year of experience in real and personal property evaluation work; or
  • Any equivalent combination of education and experience.

Necessary Knowledge, Skills, and Abilities

  • Ability to acquire a working understanding of state and local assessment and tax  collection laws in order to make sound and consistent judgements.
  • Ability to correctly and ethically handle cash in accordance with Town policy and make change as needed.
  • Ability to type with speed and accuracy and accurately process paperwork.
  • Ability to analyze and synthesize complex information; ability to maintain efficient and effective recordkeeping systems.
  • Skill in operation of listed tools and equipment.
  • Ability to establish and maintain effective working relationships with other employees and the general public.
  • Knowledge and skill in the use of Microsoft Office applications, the Internet, and other technologies; ability to obtain a general working knowledge of new technologies as they become relevant to the Department and the position.
  • Ability to collect and organize information as requested and to compose routine
    correspondence and reports.

Special Requirements

  • Valid driver’s license or ability to obtain one.
  • Administrative Assessment Technician Certification and CT Municipal Collector Certification Class I & II; or ability to obtain within timeframe indicated by supervisors.

For a complete job description and application, go to