City of New London

Job Title: Assessment Technician II

Salary: $25.09-$30.54/hr

Hours: 35/week

Application Deadline: January 30, 2019


Assists in the assessment of real and personal property for the City of New London through providing complex technical and clerical assessment support services. Resolves complex situations utilizing independent judgment based upon established policies, state laws and local ordinances. Works under the direction and supervision of the Assessor or designee.


  • Assists the general public, residential and commercial property owners, lawyers, title searchers and appraisers by responding to queries regarding the Grand List, assessments, state statutes, etc. Maintains confidentiality of information presented and interprets and explains documents pertinent to state and local laws as needed.
  • Assists with the implementation of elderly, disabled, blind and veterans’ exemption programs. Explains maps, property record cards, elderly/disabled/veteran questions related to exemptions and credits.
  • Applies various exemptions to motor vehicle, personal property and real-estate assessments. Assesses the value of un-priced motor vehicles; calculates credits for replacement vehicles. Processes certificate of corrections for motor vehicle and personal property accounts and maintains appropriate records for state retention purposes. Makes property visits in the field as required.
  • Maintains and updates data related to motor vehicle, real estate and personal property into industry-specific data base, ensuring accuracy and confidentiality of material; enters building permits into specialized software program.
    Receives and receipts payments from customers purchasing assessment related documents; regularly deposits Assessor’s Office revenue with Treasurer.
  • Provides administrative support to the Board of Assessment Appeals including drafting correspondence, setting appointments and agendas, attending meetings and typing up minutes.
  • Processes and files correspondence related to personal property, including confidential Income and Expense Reports. Assists in the maintenance of sales assessment ratio records, maps, reports and comparable sales books.
  • Responds to telephone inquiries related to motor vehicle, personal property or real estate issues using independent judgment and in conformance with established policies, state laws and local ordinances.
  • Types reports and general correspondence; files and assists with large mailings as needed; collects and processes division mail.
    Performs other work-related duties as required.


  • Thorough knowledge of general office procedures with considerable knowledge of administrative office support duties and tasks.
  • Considerable knowledge of state and local assessment laws coupled with a working knowledge of assessing procedures and of property record cards
  • Skilled in the use of a personal computer and Microsoft office products as well as the ability to learn and adequately use industry-specific and specialized software.
  • Ability to interpret and administer state assessment laws and to explain laws and decisions to property owners, business owners and the general public. Ability to read maps.
  • Ability to routinely multi-task, coupled with strong organizational skills.
  • Ability to communicate effectively with the general public and to handle sensitive, confidential matters with tact and courtesy.
  • Ability to create, update and maintain accurate records and to ensure completion of work within established deadlines.
    Ability to understand and execute oral and written directions.
  • Ability to establish and maintain harmonious work relationships with superiors, peers, co-workers, property and business owners, elderly and veteran clients as well as to deal with the general public with courtesy and tact.
  • Ability to meet the physical demands of working in a fast-paced, public office environment.

Associate Degree and five (5) years of responsible administrative support experience in an Assessor’s Office, or the satisfactory equivalent combination of training and experience.

Completion of Administrative Assessment Technician Modules I, II, III and CCMA Classes IA, IB, 2A & 2B Assessment Administrative Technician (A.A.T.) designation within one (1) year of appointment.

Apply to the Personnel Office, 13 Masonic Street, New London, CT 06320 or visit the City of New London website at: Application may be dropped off, mailed or emailed to

Closing date is January 30, 2019 at 3:00 p.m.